Business is becoming more and more globalised, and enterprises and organisations are acting in several different regions and thus facing more challenges of different cultural aspects as well as respective language barriers. Looking at the European market, we even see 24 working languages in EU28, which make cross-border services considerably complicated. As a result, powerful language technology is needed, and intense efforts have already been taken in the EU to deal with this situation and enable the vision of a multilingual digital single market (a priority area of the European Commission this year, see: http://ec.europa.eu/priorities/digital-single-market/).[read more]
The Innovation Radar is a DG Connect support initiative which focuses on the identification of high potential innovations and the key innovators behind them in FP7, CIP and H2020 projects. The Radar supports the innovators by suggesting a range of targeted actions that can assist them in fulfilling their potential in the market place. The first Innovation Radar Report reviews the innovation potential of ICT projects funded under 7th Framework Programme and[read more]
With the rise of Linked Data technologies, there come several new approaches into play for the improvement of customer experience across all digital channels of a company. All of these methodologies can be subsumed under the term “the connected customer”.
These are interesting not only for retailers operating a web shop, but also for enterprises seeking for new ways to develop tailor-made customer services and to increase customer retention.
Linked Data methodologies can help to improve several measurements alongside a typical customer experience lifecycle.
Since PoolParty fully supports SPARQL 1.1 functionalities you can use clauses like VALUES. The VALUES clause can be used to provide an unordered solution sequence that is joined with the results of the query evaluation. From my perspective it is a convenience of filtering variables and an increase in readability of queries.
E.g. when you want to know which cocktails you can create with Gin and a highball glass you can go to http://vocabulary.semantic-web.at/PoolParty/sparql/cocktails and fire this query:[read more]